Reference

What You Agree to When You Use 58qcom

These legal terms set out the rules that apply to your account, your transactions via JazzCash, Easypaisa, or Raast, and your activity on 58qcom.

Account eligibility rulesPayment terms — JazzCash, Easypaisa, RaastData handling and privacyJurisdiction and applicable law
58qcom What You Agree to When You Use 58qcom
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

We collect only the data needed to run your account, verify your identity, and process transactions. Your payment details — whether you use JazzCash, Easypaisa, or Raast — are handled through encrypted channels and are not stored in plain form on our servers. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where no legal retention requirement prevents it.

Account data retention

We keep account and transaction records for as long as required by applicable financial and legal regulations. After that period, data is deleted or anonymised.

Cookie policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the settings menu.

Data access requests

To request your data, correct it, or ask for deletion, contact support with your account ID. We aim to respond within the period required by local law.

Security practices

Account logins are protected by OTP verification to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a data request, or a dispute relating to your account, our support team handles legal enquiries through the channels below. For account-specific issues — including payment disputes involving JazzCash, Easypaisa, or Raast — include your registered mobile number and a brief description of the issue so we can locate your record quickly.

Team online

Live Chat

Reach our support team directly from the account page via live chat. Available for account and legal queries.

Email Support

Send detailed legal or data requests by email. Include your account ID and the specific policy area you are asking about.

Help Centre

Our help centre covers common legal questions, account rules, and data rights. Search before raising a new request to save time.

Common Questions About Our Legal Terms

These questions cover the practical legal points most often raised about accounts, data, eligibility, and payments on 58qcom.

Access is available where local law permits. You must meet the eligibility age required by your jurisdiction and agree to our terms before opening an account.

Yes. Contact support with your account ID and we will provide the data we hold in a readable format, within the timeframe local law requires.

We retain transaction and identity records for the period required by applicable regulations. After that, your data is deleted or anonymised. Support can confirm the current retention period.

Raise a dispute through live chat or email with your transaction reference. We investigate and respond within our standard support window; unresolved cases may also be escalated to your wallet provider.

We update terms when regulations or our practices change. Updates are published on this page with the effective date. Continued use of your account after that date means you accept the changes.

Disputes are subject to the law of your jurisdiction where that law recognises access to this platform. For Pakistan-based accounts, local law applies to data handling, payments, and account disputes.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.